Send Alerts and Notification
Automated alerts
Deliver automated notifications to keep your users and viewers informed about new content, program schedules, product launches, or any changes to planned schedules, ensuring they stay updated while on the move.
Personalized notifications
Deliver customized notifications to customers tailored to their individual preferences. Offer personalized promotional coupons or discounts for both new and existing customers based on their past activity, profile information, or predicted interests.
Reminders
Keep customers informed about program schedules, updates to their requests, and extensions to product warranties through timely reminders.
Engage Customers
Mobile Radio
Delight your customers and prospects with on-the-go entertainment by granting them access to exclusive mobile radio content on their mobile devices.
Rich User Engagement
Promote your products through an interactive UI that supports videos and Rich Media Content.
Voting and Poling
Drive viewer and audience engagement by offering VMN and IVR options for interactive participation in shows, contests, polls, and voting.
Loyalty Management
Keep your customers updated on their loyalty status and points. Summarise loyalty points after every sale. Provide periodic loyalty statements and allow Customers to redeem points online.
Promotions
Lead generation
Deliver up-to-date information on the latest offers, coupon codes, and discounts through SMS messages containing trackable URLs. These URLs can capture valuable data such as click details, users’ mobile numbers, geolocation, and device information. Additionally, utilize “Pull SMSs” to update customer data and provide instant gratification, such as sending codes received in product packets or offering rewards in the form of recharges.
Retargeting and engagement
Deliver personalized messages to customers who have shown interest but have not fully engaged with your offerings yet. Offer incentives, rewards, coupons, and exclusive invitations to encourage continued engagement and foster a stronger connection with your brand.
Attract users to mobile app
Drive higher app downloads by incorporating a direct app download link into your SMS campaigns. Encourage app downloads and referrals by offering incentives that enable users to recommend your app to their friends and acquaintances.
Voice led engagements
Engage your customers through interactive voice response calls and deliver promotional messages via outbound calls.
Enable Transactions
Authentication
Enhance the security of user accounts by implementing two-factor authentication through One-Time Passwords (OTPs) for activities such as login, profile modifications, and other important actions.
Service Booking
Enable customers to effortlessly book programs or service requests with a user-friendly and streamlined process using a convenient “Pull SMS” feature
Customer Feedback
Collect real-time customer feedback on program quality, as well as their purchasing and shipping experiences, to achieve higher response rates.
Profile Administration
Enable customers to access their profile page conveniently by dialing a short code. Respond to their SMS request by providing a URL that directs them to their profile administration page.
Automate Processes
Automate customer acquisition
Enable customers to conveniently access their profile page by dialing a short code. In response to an SMS request, provide them with a URL that seamlessly directs them to their profile administration page.
Increase conversions
Establish automated reminders for abandoned cart purchases, on-stock notifications, and subscription payments through seamless integration of SMS APIs.
Automate Customer Service
Enhance customer satisfaction by implementing a Chatbot interface that caters to various service needs, including information inquiries, complaint handling, query resolution, and loyalty program assistance. Automate these services to ensure prompt and efficient customer support.
Customer Satisfaction surveys
Collect feedback from customers on various aspects of their experience. Automate the feedback process to gather ratings and input after each interaction or at regular intervals, enabling customers to evaluate important service factors.
