Home Chatbot Solution

Next-generation Direct Response system in a Bot

Enhance your Customer Engagement
with Venera Connect Chatbot

Processes Automation

effortlessly handle user and system-initiated requests, offer personalized product recommendations, streamline order processing, and track orders or raise requests. Additionally, you can automate employee training through chatbots that support storytelling.

Offers & Coupons

Deliver tailored promotions to your customers by leveraging their buying behavior and loyalty status.

Referral Programs

Encourage referrals and incentivize your customers by implementing our program that allows them to easily share referral links or codes online and offline. Reward your customers for their successful referrals with attractive offers.

Customer Support

Deliver reliable customer service by providing post-purchase assistance, including returns, exchange of information, updates on refund status, activation of warranties, and repair services.

Loyalty Programs

Empower your customers with access to their loyalty information, including points earned, redemption options, and relationship history

Geo Marketing & Store Locators

Leverage your customer's location information, including their geo location or pin code, to enhance discovery and drive foot traffic. Additionally, provide directional support with map locations and offer targeted promotions based on their location.

Product Information

Deliver rich, personalized content in the form of brand or product updates and brochures to share product specifications and variations, especially for high-value goods such as furniture, electronics, and more. Keep your customers informed with inventory updates and availability status, and accept advance orders for out-of-stock products.


Enable your customers to provide feedback on their service experience and gather market insights by conducting surveys or opinion polls to capture valuable customer data.

In-shop Experience

Assist your customers in navigating your large store by providing in-store guidance and sharing floorplans with clear indications of the right sections.

Highly Customizable and Scalable Capabilities

Brand Customisation: Support for branding with theme, font and corporate info personalisation.

Actionable Buttons: Commands and buttons to enhance & analyse customer journey.

Image/Form Upload: Ability to capture feedback/response using forms. Users can also upload images by taking pictures or from the gallery.

Open Integration: Integrate your internal applications in the flow for personalised and on demand information.

Get the Most Out of Venera Connect Chatbot

Supports Rich Content & Media
Build Interactive Flows
Widgets and Forms
Auto-push with SMS
Personalization & Localization
2-Way Interaction
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